We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Gavau for 12D Nuo užsakymo pateikimo. Ideal piniginei lupdaziui IR raktams. NE odinė, bet juk Kaina normal. Super Labai
The store is conscientious, i recommend. Received the goods on time without defects and creases.
Super, girls recommend buying. Handbag atas, did not expect for this money this, well, miracle. Photo attached
Delivery on time, the quality is good..., neat handbag, I'm sooo recovered!!! As a gift hair elastic .. THANK YOU Good luck in business!!!
The order was from 03.04 to 29.04 to the yaroslavl region. The bag corresponds to the description. Very cool bag, i'm delighted. Pressed leather. Sewing quality, without flaws. Many thanks to the store for the good goods and fast delivery. I recommend the product and the seller.
I ordered on 29.03 came on 27.04 track tracked to mail. Good quality bag, suit. Leather. Color black, handles and belt dark brown. Outside there are three zipped pockets. The middle is divided in half. There is also a pocket in the partition. On one inner wall is a pocket with a zipper, on the other-two pockets without a zipper. The seams are neat, the lines are even. I thought it would be worse. Keychain cute with a hanging and a cat. I recommend both the product and the store.
Very cool bag. came in perfect form i really liked. rekemenduyu. thank you store. ordered 6 came 26. 20 days not so long.
perfect colour...arrived quite fast...store threw in a pink hair band for free...
Delivery month, inside the air bag, the goods match the description, all locks work properly
Inside the package, there is a inflated bubble/bag which protects against jamming. In now about good: low price including due to saving on transportation, very fast shipping (maybe just lucky, but it also pleases). As a result, the overall characteristics of the bag are good and the seller can recommend. And as a gift there was an elastic band for hair-garbage and nice.