Have a good day.
As a professional supplier for necktie. We will provide our best service and keep the goods in a high quality and inexpensive.
Wish you have a good experience on our shop. Thanks.
You can complete the payment via: Paypal, Credit Cards, Bank Transfer.
1. Please make sure your shipping address is correct, so we can ship the goods to you accurately.
2. All orders will be shipped out within 1-3 business days upon payment confirmation.
3. The shipment by Post Air Mail for the goods less than 2 kg, generally it will take 25-35 working days (some countries can be much longer), if you need the goods very urgently, please contact us for DHL etc. We will calculate the shipping cost for you. It always takes about 3-7 days to arrive.
4. Please notice custom duty and import tax, we can’t provide any help for them.
1. We offer 12 Months Warranty. Buy with confidence!
2. We offer full refund if you don’t receive your order on our promised time.
3. For product quality problems, please contact us and provide us the photo within 3 days after receiving. Items returned after 7 days of delivery are only for repair.
4. All the items should be returned in their original condition in order to get refund or exchange product.
5. For individual preference problems, please contact us within 3 days after receiving , also you need to pay for the returning shipping cost yourself.
The ties may crinkle during the shipment. If IRONED properly they will be as good as original.
Any question, please feel free to contact us.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.