SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of shopinize (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of shopinize.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Посылка шла месяц до Республики Коми, Россия. Отслеживание было. Все клипсы нормальное, хорошего качества. Сломанных мало - пару штук. Некомплектованных побольше, что не очень хорошо. В целом доволен, хотя именно тех, которые нужны сейчас (на подкрылки) нет. Но читая описание и отзывы я подозревал, что так и будет. Поэтому заказал у другого продавца 100 шт. именно тех, которые нужны, но они пока не пришли. Спасибо продавцу!
все нормально .Писать особо нечего.
Очень быстро доставили не ожидал.
пришло. на вид разное, не знаю многое ли подойдет, но спасибо за количество
Great store,fast shipping recomended!
Посылка пришла в течении месяца в Беларусь. По количеству не пересчитывал.
пришло в срок доволен штучно не считал))) рекомендую новосиб
Упаковка нормальная. Количество не успел еще посчитать, бракованных штук 5 в общей сложности. Продавец отвечает на вопросы быстро. Номер отслеживался по территории РФ.
Всё пришло. Доставка почти месяц. Пакет большой, количество не пересчитывали. На наличие брака не проверяли.
Очень много различных клипсов! Я доволен. Рекомендую продавца!
Спасибо продавцу, претензий нет. Товар соответствует описанию, вес пакета даже слегка больше, количество штук не считал.
Very good and fast shipping thanks store.. I recommend for everyone
Заказ пришёл быстро, клипс реально много, устал разбирать качество вроде нормальное
номер отслеживается 3 недели доставка. больше 500 шт. практически все ходовые клипсы 15-20 шт ненужной ерунды. а так все отлично. купил кейс у себя в городе за 265 руб все разложил
Доставка супер 2 недели Полтава , клипсы отличные , всё рекомендую.
Товар соответствует описанию.Качество мне понравилось. Спасибо